Terms and Conditions of Use Agreement. Please read carefully.
Version date: 26th October, 2009
This Terms and Conditions of Use Agreement (“Agreement” ) applies to this website, www.JourneyOfIntimacy.com, which is owned and operated by Angelika Regina Heimann of ‘inStrengths Education Group’ (“the Provider”). By accessing and purchasing online and phone consultation services provided via this website by Angelika Regina Heimann, BSc (Hons), MSc BPsych, you are agreeing to the terms and conditions that appear below. Please email any comments or questions to: firstname.lastname@example.org
By using the services, and in consideration of the Provider making available the services to you, you agree to be bound by this Agreement, whether you are a visitor (meaning you have not registered with the website) or you are a member (meaning you have registered with the website). The term user refers to a visitor or a member. If you wish to become a member, and make use of the services available only to members, you must read this Agreement and indicate your acceptance during the registration process.
The Provider may modify this Agreement from time to time and such modification shall be effective upon posting by the Provider on the website. There will be a clear link within the website to the then current Agreement. You agree to be bound by any changes to this Agreement when you access the website or use the services after any such modification is posted.
4. Unacceptable Content and Behaviour
The Consulting, Intervention, Coaching, and Mentoring Services provided, in email format, instant messages and/or via internet phone are professional psychology services. As a client or user of the services, you may not include any photographs containing offensive and pornographic nudity, or conversation with obscene, lewd, violent, defamatory sexually explicit, abusive or otherwise objectionable subject matter.
The Provider reserves the right, in their sole discretion, to reject or refuse to reply to any abusive, violent, or sexual solicitation conversation, and suspend, or terminate your access to all or any part of the services at any time, with or without prior notice, and without liability; any monies paid will be forfeited.
By using the services, you represent and warrant that (a) all information you submit is truthful and accurate; (b) you will maintain the accuracy of such information (including your email address); (c) where registration as a member is required in order to use a service you are 18 years of age or older.
Fees need to be paid prior to commencing of the services as specified with each category of service. If termination of your membership or use of any of the services comes into effect because you have breached the Agreement you shall not be entitled to a refund of any unused portion of fees.
Fees are subject to change without notice, but will not change whilst a contract is in place.
Any sessions which have been paid for in advance, but remain unused will be refunded or credited if requested within 30 days of the order being placed, or of the last session date. No refunds will be given after 30 days.
7. Non-commercial Use
The Services are for the personal use of users, or where specified, members only and may not be used in connection with any commercial endeavours except where and to the extent specifically endorsed or approved by Provider.
8. Proprietary Rights in Content of the Services
The Provider content is protected by copyright and trademark. The Provider owns and retains all rights in the Provider Content of the Services.
9. Email Policy
The Provider will not respond, unless required to do so by law, to any email sent to us which contains threatening, abusive, malicious, pornographic, obscene, defamatory or otherwise illegal or inappropriate material, or which promotes racism, terrorism, hatred or physical harm of any kind. We reserve the right to take such action as we in our sole discretion deem fit in respect of such material.
Online Consultancy, Coaching and Mentoring are not substitutes for appropriate medical advice. It is the client’s responsibility to be examined by their medical practitioner and inform him/her of their decision to undertake online sexual and relationship consultation. Always seek the advice of a doctor or other qualified healthcare provider with any questions you may have regarding physical or psychological health conditions.
The Website Content and Services are not intended to be a diagnosis, prescription, recommendation, or cure for any kind of medical, pathological, mental or sexual illness.
11. Privacy and Confidentiality
The Provider, Angelika Regina Heimann is bound by the BPS (The British Psychological Society) Code of Ethics. All private consultations are strictly confidential. The obligation to maintain confidentiality continues after the consultation, coaching or mentoring relationship has ended.
In rare and unlikely situations of potential danger to the life or safety of an individual, it is permissible for the Provider to consult the issue with other professionals and/or public authorities without the consent of the client.
It is the client’s responsibility to ensure that his/her own computer system is secure to ensure confidentiality.
12. Limitation of Liability
Angelika Regina Heimann and JourneyofIntimacy.com, hereby excludes liability for any claims, loss, demands or damages of any kind whatsoever with respect to the services, and any information, content, or products provided or distributed through the service including, without limitation, direct, indirect, incidental or consequential loss or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise and whether or not the possibility of such loss has been notified to JourneyOfIntimacy.com. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise.
It is inevitable that, from time to time, communication may be affected due to external forces. This includes the non-function of ISPs, power cuts and damage to telephone lines. If such an event occurs, then neither party will be held responsible for loss of service or actions resulting from loss of service. Where one party is the source of a breakdown in communication, the responsibility for rescheduling missed appointments will fall to that party; appointments will be rescheduled accordingly.
Any decision made or action taken by you, as a result of the coaching consultations, is at your own risk and remains your own responsibility.